Tag Archive: families
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Online space for families facing loss
A shared experience can often be the key to dealing with the pain of losing a loved one, and a… Read more >
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Join the digital revolution
Financial Conduct Authority (FCA) regulation of the funeral plan market has encouraged many funeral directors to transition from a paper… Read more >
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FCA: Countdown to 29 July
After years of groundwork, Golden Charter is prepared to welcome Financial Conduct Authority (FCA) regulation of the funeral plan market… Read more >
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Consumer protection: the facts
Free industry resources for funeral plan providers have been unveiled by the Financial Services Compensation Scheme (FSCS) Ahead of 29… Read more >
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Changes to pre-paid funeral plan complaints
From 29 July pre-paid funeral plans will be regulated by the Financial Conduct Authority (FCA). It is best practice to… Read more >
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Counter competitor direct cremation activity with SimplyCremation
Customer needs are always evolving, and we’re committed to keeping pace with change. As we progress through 2022 (a year… Read more >
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Fortune favours the bold
Marketing a funeral business can be a challenge. Finding that balance of informative, yet sensitive, content and tone can seem… Read more >
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The online edge
We commissioned independent research to find out what customers really think of paper versus online. The results are very reassuring…… Read more >
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Love digital
Ahead of its official launch at this year’s AGM, Declan Maguire reveals SAIF Digital, a unique new service harnessing the… Read more >
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Direct cremation: facing the future
Our interview with Robert Duncan of Arthur C Towner, on how the traditional funeral business is meeting the challenge head… Read more >