Tag Archive: families
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Counter competitor direct cremation activity with SimplyCremation
Customer needs are always evolving, and we’re committed to keeping pace with change. As we progress through 2022 (a year… Read more >
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Fortune favours the bold
Marketing a funeral business can be a challenge. Finding that balance of informative, yet sensitive, content and tone can seem… Read more >
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The online edge
We commissioned independent research to find out what customers really think of paper versus online. The results are very reassuring…… Read more >
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Love digital
Ahead of its official launch at this year’s AGM, Declan Maguire reveals SAIF Digital, a unique new service harnessing the… Read more >
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Direct cremation: facing the future
Our interview with Robert Duncan of Arthur C Towner, on how the traditional funeral business is meeting the challenge head… Read more >
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A fairer future for families
The Financial Conduct Authority (FCA) has issued a consultation on its proposed new ‘Consumer Duty’. It aims to create clearer,… Read more >
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Families’ views: direct cremation
Make sure you are part of customer considerations Through continued research and insight, we place the voice of the customer… Read more >
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A fairer future: New FCA proposals
The Financial Conduct Authority (FCA) has issued a consultation on its proposed new ‘Consumer Duty’. It aims to create clearer,… Read more >
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Care and consent: What’s the cost?
While the CMA Legal Order shines a spotlight on price transparency, is quality of care the real elephant in the… Read more >
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A vital job well done!
Independents joined Golden Charter for the new Independent Funeral Director Business Awards this month, celebrating your achievements in supporting families… Read more >