SAIF Golden Charter

Customer needs are always evolving, and we’re committed to keeping pace with change. As we progress through 2022 (a year… Read more >

Marketing a funeral business can be a challenge. Finding that balance of informative, yet sensitive, content and tone can seem… Read more >

We commissioned independent research to find out what customers really think of paper versus online. The results are very reassuring…… Read more >

Ahead of its official launch at this year’s AGM, Declan Maguire reveals SAIF Digital, a unique new service harnessing the… Read more >

Our interview with Robert Duncan of Arthur C Towner, on how the traditional funeral business is meeting the challenge head… Read more >

The Financial Conduct Authority (FCA) has issued a consultation on its proposed new ‘Consumer Duty’. It aims to create clearer,… Read more >

Make sure you are part of customer considerations Through continued research and insight, we place the voice of the customer… Read more >

The Financial Conduct Authority (FCA) has issued a consultation on its proposed new ‘Consumer Duty’. It aims to create clearer,… Read more >

While the CMA Legal Order shines a spotlight on price transparency, is quality of care the real elephant in the… Read more >

Independents joined Golden Charter for the new Independent Funeral Director Business Awards this month, celebrating your achievements in supporting families… Read more >