Tag Archive: customers
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Counter competitor direct cremation activity with SimplyCremation
Customer needs are always evolving, and we’re committed to keeping pace with change. As we progress through 2022 (a year… Read more >
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Fortune favours the bold
Marketing a funeral business can be a challenge. Finding that balance of informative, yet sensitive, content and tone can seem… Read more >
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The online edge
We commissioned independent research to find out what customers really think of paper versus online. The results are very reassuring…… Read more >
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Love digital
Ahead of its official launch at this year’s AGM, Declan Maguire reveals SAIF Digital, a unique new service harnessing the… Read more >
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Direct cremation: facing the future
Our interview with Robert Duncan of Arthur C Towner, on how the traditional funeral business is meeting the challenge head… Read more >
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A fairer future for families
The Financial Conduct Authority (FCA) has issued a consultation on its proposed new ‘Consumer Duty’. It aims to create clearer,… Read more >
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Families’ views: direct cremation
Make sure you are part of customer considerations Through continued research and insight, we place the voice of the customer… Read more >
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Cost of Dying report highlights new trends
While mainstream media headlines focus on the recent drop in the price of funerals, the SunLife (2022) Cost of Dying… Read more >
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A fairer future: New FCA proposals
The Financial Conduct Authority (FCA) has issued a consultation on its proposed new ‘Consumer Duty’. It aims to create clearer,… Read more >
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What does ‘modern’ funeral directing mean?
In the Partnership Podcast’s latest episode, one Independent gives her view on the experience of being a ‘modern funeral director’…. Read more >