Independents share FCA training success

words: Malcolm Flanders, Golden Charter

Golden Charter’s Director of Emerging Market Insight, Malcolm Flanders, reflects on the support the firm is offering to its appointed representative partners to meet the Financial Conduct Authority (FCA) training requirements before the end of the month.

The FCA expects key people within each appointed representative business and those involved in selling funeral plans will have completed training that familiarises them with the new sales process before 29 July. Funeral directors who haven’t completed this training will not be allowed to sell plans in the regulated market.

We’ve been supporting our partners who have chosen to continue selling plans directly to their families to meet this requirement with bespoke, expert-led webinars. We’re delighted that over 2,000 approved persons and funeral plan selling staff have already attended one of the accessible sessions.

Having received lots of positive feedback that the sessions are interesting and informative, we’re pleased that we can offer our partners great comfort in working with the new sales process.

At the time of publishing, there are just 14 days until the FCA takes on supervision of the funeral plan market. Now is the time for our partners to invest just a couple of hours in our training to help confidently navigate the new sales process. Without doing so, you won’t be able to sell our plans.

I’d encourage any of our funeral director partners choosing the appointed representative route who haven’t yet signed up to one of the pre-29 July webinars to speak to your Golden Charter business manager at your first opportunity.

Once our partners have completed the training and demonstrated an understanding of the key principles, we’ll provide individual certificates for each attendee. Here are some of our Independents who have completed the training and put their business in a strong position for regulation.

Talk to your Golden Charter business manager about booking a training session.

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