SAIF Golden Charter

Where to get COVID-19 guidance

The COVID-19 situation is changing rapidly across the UK, and guidance to funeral directors is developing over time. Below are links to some of the best sources to help you keep up to date with the latest news, guidance and support.

gov.uk: The UK Government’s website contains advice for funeral directors, and following the Chancellor’s statements on business support can be used to find support you may be eligible for.

gov.scot: The Scottish Government has released COVID-19 guidance for funeral services.

northernireland.gov: Information available includes a daily update from the Executive.

DMAG2020.org: The Deceased Management Advisory Group is formed of associations across the funeral and death care professions. The site has a section specifically aimed at funeral directors, giving regularly updated news and advice.

SAIF.org.uk: SAIF’s homepage and news section allows you to check for the most important information at a glance, and SAIF has used the site to get various messages out to Independents, from messages for funeral directors in specific areas of the country to providing a questionnaire on PPE to help press for action on shortages.

SAIF Support: SAIF provides counselling for you and your staff at this difficult time on 0800 077 8578 or saifsupport@professionalhelp.org.uk

SAIF Care: You can connect families with bereavement care through SAIF Care, 9am-9pm Monday to Friday. Clients can call the helpline (0800 917 7224) or email help@saifcare.org.uk.

Local Government: You can find your council in England and Wales here, in Scotland here, and in Northern Ireland here. In some areas these will help you reach your Local Resilience Forums or Partnerships.

If you want to speak to someone from your association or plan provider about additional support or your local needs, please also see your latest SAIFInsight’s contact pages, for details about contacts at SAIF, the SAIFCharter Executive, and your Golden Charter Business Managers.