Award-winning community support
Button Family Funeral Services celebrating its latest success after being announced as a regional winner at the prestigious National Family Business Awards. The firm picked up the South East Region Big Heart award after beating off stiff competition.
Andrea Button, owner of the independent firm in Chatham, Kent, believes the win is all due to her team’s community spirit and commitment.
She said: “We are part of our local area, we walk the same streets as the families that come to us for help. Everything we do is about the people that we serve.”
The SAIF member was delighted with the win but had a nervous weekend waiting on the results, as staff couldn’t attend the ceremony.
“Sadly we couldn’t go on the night as we were carrying out duties for a family. This meant we had to wait until the start of the next week until we received the emailing confirming our win. Since then we have had lots of lovely comments from passers-by and we really couldn’t have done it without them and we want to share this win with our community.”
To celebrate their win at the National Family Business Awards, Andrea will be taking the full team out for a celebratory meal.
Button Family Funeral Services was established in Chatham, Kent, in 2005 and has steadily grown in reputation.
Andrea is also part of Kenyon International, the Texas-based organisation that provides first responders to disaster situations around the world. At any time Andrea can be called upon to jump on a plane and fly out to provide support services to the families of the deceased.
As the family business continues to thrive, Andrea has no plans to take it easy.
“I absolutely love every part of this business, from sitting down with the families and helping them tell their story, to ensuring everything is filled out correctly on the paperwork. There is really no part I don’t enjoy.
“When we first started we didn’t have the money for cleaners, so I used to be in the premises at the weekends scrubbing the place. Now I have more support but there’s no such thing as a sick day, you can’t let the families down. We are here for the families.”
The firm’s positive attitude is paying off with the latest award and glowing customer feedback on their social media channels.Tags: Andrea Button, award, awards, Big Heart, Button, Chatham, family, funeral director, Funeral Services, Kent, Kenyon, National Family Business