Lownds named most client-focused

Kevin Lownds

Congratulations to family firm Kevin Lownds Funeral Services. The firm was crowned as the Most Client-Focused Family-Run Funeral Directors 2022 and received the Bereavement Care Excellence Award 2022 at the 5th annual Midlands Enterprise Awards.

The awards, hosted by SME News, symbolise the hard work and dedication the firm has displayed. The business is run by Kevin and wife Susan, who spent 40 years as a children’s nurse at Stoke Hospital, along with their daughters Jacqui and Jayne.

Susan, the Managing Director, said: “For us, working together as a family helps remind us to keep family values at the core of what we do, to treat every family who comes to us in their time of need with the care and compassion we would show each other.”

She added: “Being called a family business to us isn’t just a title and it doesn’t mean we have been around for centuries; this is two generations of the Lownds family coming together to combine old school values with new and fresh ideas of how to celebrate lives.

“Winning this award means so much to us, knowing that those we serve see how much we put into everything we do.”

Tags: , , , , , , , ,