CMA surveys Independents

The Competition and Markets Authority (CMA) is looking for information from Independents who know of any organisations such as care homes, hospices, hospitals, etc, that have a formal or informal arrangement where the funeral director provides services without the consent of the deceased’s family.

This could include arrangements for the deceased to be transported to a funeral director’s premises on the organisation’s instruction, rather than that of the deceased’s family.

A CMA spokesperson said: “We’d like to understand how common these arrangements are. We may then make appropriate follow-up enquiries with the organisations concerned to explore the impact these arrangements may be having on customers.”

If you would like to help, follow the link to a short questionnaire, prepared by the CMA, available on the SAIF website, to provide details of these organisations.

Responses will be anonymous, will only be seen by the CMA and will be held securely and confidentially.

The survey is available here.

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